Support

System Requirements

All of our products require the Windows operating system with version 3.5 or higher of the .NET Framework.   If you use Windows XP or Windows Vista then you may have to download version 3.5 or higher of the .NET Framework from Microsoft’s web site.   If you use Windows 7, Windows 8, or Windows 8.1, then you will already have an appropriate version of the .NET Framework installed.

If you are using a Mac, then you will need to run Windows by using either Apple 'Boot Camp' or a 3rd-party virtualization program (which allows running Windows on a 'virtual machine').

Technical Support

We offer registered users of our products one year of free technical support.  For technical support contact us at support@tangiblesoftwaresolutions.com.  Our technical support consists of addressing cases where the converter does not work as intended or making improvements to the converters based on cases where you can show that a better conversion exists.

Licensing Information

Each licensed copy of a product entitles a single person to use the software personally on one or more computers.  Licenses may be transferred.  Tangible Software Solutions places no ownership claim or restriction on any portion of the conversion output.  Helper classes inserted by the converter have copyright notices, but these classes can be freely used provided that the copyright notices remain intact.

Updates

We offer registered users of our products free updates for one year.  Requests for updates must occur within this period.  For the latest version or build, click 'Updates' within the converter's 'Help' menu or include your order number in an email to support@tangiblesoftwaresolutions.com

Upgrades

After the one year of free updates has expired, existing customers can purchase an upgrade at a special upgrade price.  This includes the latest build plus one additional year of updates and technical support.  Include your name and customer order number when you contact us. For combo packages, upgrades are purchased for individual products within the combo package.

Current Versions & Build Dates

The current version of Instant C# is 4.9.  The latest build is November 22 2014.

The current version of Instant VB is 4.4.  The latest build is November 20 2014.

The current version of C++ to C# Converter is 3.4.  The latest build is November 18 2014.

The current version of C++ to VB Converter is 3.4.  The latest build is November 20 2014.

The current version of C++ to Java Converter is 3.4.  The latest build is November 18 2014.

The current version of Java to C# Converter is 3.2.  The latest build is November 21 2014.

The current version of Java to VB Converter is 3.2.  The latest build is November 20 2014.

The current version of C# to Java Converter is 3.1.  The latest build is November 18 2014.

The current version of VB to Java Converter is 3.1.  The latest build is November 16 2014.

The current version of C# to C++ Converter is 4.0.  The latest build is November 18 2014.

The current version of VB to C++ Converter is 4.0.  The latest build is November 16 2014.

The current version of Java to C++ Converter is 3.2.  The latest build is November 18 2014.