Q: When do I receive the registration code?
Immediately after ordering, you'll receive an email with a registration code which is used to unlock the Premium Edition. Since spam filters occasionally block legitimate emails, check your spam folder. Contact us if you don't receive our email soon after ordering.
Q: How can I pay with American Express?
To pay with American Express, select the PayPal option - you can use American Express to pay within PayPal even if you don't have a PayPal account.
Q: I live outside of the United States and Canada, so what do I select for State/Province?
Select 'Not Applicable'.
Q: The 'Captcha' (text recognition) is hard to read with Internet Explorer and Firefox.
You can refresh the Captcha until you find one you like, or you can use Google Chrome.
Q: What are the most common credit card processing errors that occur when ordering?
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