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Support

System Requirements

All of our converters require Windows with version 4.0 or higher of the .NET Framework.  If you use Windows 8 or higher, then you will already have an appropriate version of the .NET Framework installed. Otherwise, you may be prompted to install a newer version of the .NET Framework.

Apple Mac: use a multi-boot utility (such as Apple 'Boot Camp') or a virtualization program (to allow running Windows on a virtual machine).

Technical Support

For technical support contact us at support. Read our policies about support submissions.

Updates

We offer registered users free updates for one year.  Requests for updates must occur within this period.  For the latest version or build, click 'Updates' within the converter's 'Help' menu or include your order number in an email to support.

Upgrades

Anytime after one year after purchase, you can purchase an upgrade at half the regular price.  This includes the latest build plus another year of updates and technical support.  Include your name and customer order number when you contact us.

Current Versions & Build Dates

The current version of Instant C# is 18.4.18.  The latest build is April 18 2018.

The current version of Instant VB is 18.4.18.  The latest build is April 18 2018.

The current version of C++ to C# Converter is 18.4.21.  The latest build is April 21 2018.

The current version of C++ to Java Converter is 18.4.21.  The latest build is April 21 2018.

The current version of C++ to VB Converter is 18.4.21.  The latest build is April 21 2018.

The current version of Java to C# Converter is 18.4.21.  The latest build is April 21 2018.

The current version of Java to C++ Converter is 18.4.21.  The latest build is April 21 2018.

The current version of Java to VB Converter is 18.4.21.  The latest build is April 21 2018.

The current version of C# to Java Converter is 18.4.18.  The latest build is April 18 2018.

The current version of VB to Java Converter is 18.4.18.  The latest build is April 18 2018.

The current version of C# to C++ Converter is 18.4.18.  The latest build is April 18 2018.

The current version of VB to C++ Converter is 18.4.18.  The latest build is April 18 2018.

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